*ALL SHUTTLES ARE STILL RUNNING. IF THERE IS A WEATHER DELAY WE WILL UPDATE EACH PASSENGER BY TEXT OR EMAIL.
*IF THE ROADS ARE CLOSED THEN WE WILL CLOSE. IF THE DRIVING CONDITIONS ARE UNSAFE, WE WILL DELAY THE SHUTTLE UNTIL IT IS SAFE. OUR DRIVERS ARE EQUIPPED WITH SNOW TIRES AND CHAINS. IF THEY HAVE TO CHAIN, PLEASE EXPECT DELAYS.
*WE ARE EXPERIENCING EXTREME CALL VOLUMES AND ENCOURAGE BOOKING ONLINE.
* THE HOTELS THAT WE DROP AT ARE IN STATELINE NEVADA. IF YOU HAVE A HOTEL DOWN THE STREET, TAXI AND RIDE SHARES ARE AVAILABLE AT OUR DROP OFF LOCATIONS.
*TAXI AND RIDE SHARES RANGE FROM $150-300 PER RIDE FROM THE AIRPORT (DEPENDING ON THE TIME OF TRAVEL).
* WE ARE ONLY DROPPING AND PICKING UP AT HARD ROCK AND HARVEYS DUE TO ICE AND ROAD CONDITIONS.
* ALL HOTELS AT STATELINE ARE WITHIN A HALF MILE OF EACH OTHER. HARVEY’S IS THE CLOSEST HOTEL TO HEAVENLY VILLAGE
*PLEASE CHECK IN WITH OUR DESK AT DOOR B AT THE AIRPORT WHEN YOU ARRIVE.
*IF YOU MISSED YOUR SCHEDULED AIRPORT TRANSFER AND THERE IS A SCHEDULE AFTER YOUR ORIGINAL BOOKING THEN PLEASE GO TO OUR DESK TO HAVE THEM HELP CHANGE YOUR TICKET.
*WE RECOMMEND PEOPLE WHO LAND EXTREMELY LATE AT NIGHT TO STAY THE NIGHT IN RENO AND TAKE OUR FIRST SHUTTLE THE NEXT MORNING, WHICH WOULD BE AT 10:30 AM. THERE ARE MANY LOCAL HOTELS THAT HAVE A FREE HOTEL SHUTTLE.
THANKS FOR TRAVELING WITH US! SAFE TRAVELS AND ENJOY THE BEAUTIFUL SNOW.